Customers: Yeah, but it’s because the rest of you suck.
Steam: Heheh, this is fun. Should we just sit on our laurels here and coast on this good will? Or maybe we should burn that good will by selling ad space? Nah, let’s add another feature people will actually like.
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Game industry: Steam is a monopoly!
Customers: Yeah, but it’s because the rest of you suck.
Steam: Heheh, this is fun. Should we just sit on our laurels here and coast on this good will? Or maybe we should burn that good will by selling ad space? Nah, let’s add another feature people will actually like.